Help centre
Wayfinder support
Help with the current public review build, accounts, saved data and the path to release.
Wayfinder is still in testing. Account email and recovery may be unreliable. Groups are currently unavailable and Community protections are still being tested. Purchases are not active in the web review build. For help deleting an account, use the email instructions below.
Frequently asked questions
How do I install the PWA on my phone?
Open the Wayfinder review build in your browser. On iPhone or iPad, use Safari’s Share menu and choose Add to Home Screen. On supported Android browsers, open the browser menu and choose Install app or Add to Home screen.
Why is account email or recovery not working?
Sign-up, verification emails and password recovery are still being tested and may not work reliably yet. Do not erase browser storage to work around an account prompt because it may contain progress that has not synced. Email support with the device and browser you are using; never send a password.
Can I use Wayfinder offline?
Previously loaded parts of the app can work offline. New content and account changes may need a connection, and queued changes must reconnect before they can sync. Keep another copy of important photos or trip notes while the app is in testing.
Why do groups say maintenance?
Group sharing is temporarily unavailable while we test how personal progress is shared and kept private. Your own records should remain personal to your account. Community protections are also still being tested; do not post private or sensitive information there.
Will my progress work on another device?
Signed-in personal progress is designed to sync across devices, but account conversion, email verification and conflict handling are still being tested. First confirm that changes have synced on the original device. Do not clear its storage while important changes remain unsynced.
Can I buy Wayfinder packs?
No paid access is active in the PWA review build. The planned native-app model is AUD $14.99 once for all continents, including Antarctica, or AUD $2.99 for each of the seven standalone geography packs. Antarctica will only be in the all-continents bundle. Prices, availability and store handling remain subject to release setup and the applicable app store.
Does Wayfinder book travel or confirm an activity is open?
No. Wayfinder is a discovery and planning guide. Availability, access, prices, seasons, border rules and safety conditions can change. Confirm important details with official authorities, venues and operators before relying on them.
How do I report incorrect content or a safety concern?
Email rambodog555@gmail.com with the adventure name, country and what needs review. For a Community safety concern, include enough context to identify the item but do not send passwords, payment details or unnecessary sensitive information.
How do I delete my account?
See the account-deletion instructions. The in-app path is still being verified, so email is the recommended fallback during testing.
Contact
Email rambodog555@gmail.com and include the device, browser or app version, what you expected and what happened. Screenshots can help, but remove unrelated personal information first. This is the temporary public support address for Wayfinder.